Privacy Policy

MyVendorCenter.com Privacy Policy

Application of Policy

This Privacy Policy explains how HOA Assistant, LLC, dba MyVendorCenter.com, collects, uses, stores, shares, and protects information in connection with MyVendorCenter.com, its website, platform, services, tools, communications, and related features, collectively referred to as the “Service.”

By accessing or using the Service, you accept and agree to the practices described in this Privacy Policy, as well as the MyVendorCenter.com Terms of Service and User Agreement. Please carefully read and review both documents before accessing the website or using the Service.

This Privacy Policy applies only to information collected or handled by MyVendorCenter.com. It does not control, and MyVendorCenter.com is not responsible for, the actions, privacy practices, terms, or policies of other Users, third-party websites, vendors, service providers, advertisers, payment processors, SMS providers, verification providers, or other third parties.

For purposes of this Privacy Policy, references to “Users” include all users of the Service, including Personal Account users, Business Account users, Enterprise Account users, property managers, community association representatives, service providers, vendors, invited users, and other persons or entities that access or use the Service. References to “Vendors” may include Business Account users or other Users who offer, submit, advertise, or provide products or services through the Service. References to “Property Managers” may include Enterprise Account users or other Users who submit requests, review proposals, manage compliance requirements, invite vendors, or otherwise use the Service to obtain information, proposals, or services.

Information Collected by MyVendorCenter.com

MyVendorCenter.com may collect information that Users provide directly, information generated through use of the Service, and information obtained from third-party service providers or integrations used to operate, support, verify, secure, or improve the Service.

Examples of information MyVendorCenter.com may collect, evaluate, compile, store, and analyze include, without limitation:

• Names, business names, contact names, mailing addresses, billing addresses, email addresses, telephone numbers, mobile phone numbers, and other identifying or contact information.

• Account registration information, login information, account type, user role, account permissions, and account activity.

• Information entered by Users in the course of using the Service, including requests, responses, proposals, messages, files, documents, images, compliance materials, licensing information, insurance information, W-9s, business records, and other uploaded or submitted content.

• Communications sent through or related to the Service, including emails, text messages, support requests, platform messages, notifications, and related communication records.

• Billing, subscription, paid-feature, transaction-support, invoice, and payment-related information, which may be processed by third-party payment processors.

• Information related to verification, compliance, screening, document review, background checks, or eligibility review, where applicable.

• Device and technical information, including IP addresses, browser types, browser versions, browser language, operating systems, plug-ins, referring pages, exit pages, pages viewed, links clicked, date and time of visits, session information, cookies, pixels, tags, and similar usage data.

• Email and messaging engagement information, which may include whether an email or message was delivered, opened, clicked, or otherwise interacted with.

• SMS/text messaging opt-in records, mobile number records, opt-out records, consent records, and related messaging activity.

• Any other information provided by Users or reasonably collected in connection with the operation, security, support, administration, or improvement of the Service.

MyVendorCenter.com does not sell personal information about MyVendorCenter.com Users. MyVendorCenter.com may analyze information from the Service to provide a better experience, operate the platform, improve current and future services, support Users, administer accounts, enhance security, and develop or improve features.

Usage Information

Like many websites and online platforms, MyVendorCenter.com may automatically collect certain usage and technical information when Users access the website or Service. This may include IP addresses, browser type, browser language, operating system, device information, referring and exit pages, pages viewed, links clicked, date and time of access, time spent on pages, account activity, and similar information concerning use of the website and Service.

MyVendorCenter.com may collect this information through cookies, pixels, tags, log files, web beacons, and similar technologies. This information may be used to operate, secure, analyze, improve, personalize, and administer the Service.

MyVendorCenter.com does not necessarily collect personal information through these automatic technologies by themselves, but if you have provided personal information to MyVendorCenter.com, automatically collected information may be associated with your account or other information we maintain.

Handling and Use of Information

MyVendorCenter.com uses User and website information to operate, customize, secure, support, improve, and administer the Service. MyVendorCenter.com stores information entered into the Service, as well as other information provided to or collected by MyVendorCenter.com.

You can choose not to provide certain information. However, withholding relevant information may limit your ability to create an account, use certain features, submit or respond to requests, communicate with other Users, complete verification or compliance steps, receive proposals, provide proposals, or otherwise use the Service effectively.

MyVendorCenter.com may use information to:

• Create, administer, maintain, and secure User accounts.

• Identify Users when they sign in to their accounts.

• Provide platform features and allow Users to communicate, submit requests, respond to requests, exchange information, upload documents, manage compliance-related materials, and use other available tools.

• Facilitate communications between Users where the Service is designed to do so.

• Send account-related, transactional, service-related, support, security, administrative, and informational communications.

• Send marketing communications where permitted by law and consistent with User preferences and consent.

• Provide customer support and respond to inquiries.

• Process payments, subscriptions, invoices, paid features, administrative fees, verification fees, or other paid services.

• Perform verification, screening, compliance, document review, or eligibility-related activities where applicable.

• Monitor, troubleshoot, protect, and improve the Service.

• Analyze use of the Service to improve content, functionality, security, and user experience.

• Detect, prevent, investigate, or respond to fraud, abuse, unauthorized access, security incidents, violations of the Terms of Service, or unlawful activity.

• Comply with legal obligations, subpoenas, court orders, law enforcement requests, regulatory requests, and applicable laws.

• Enforce agreements and protect the rights, property, safety, and security of MyVendorCenter.com, Users, and others.

• Use information for any other purpose disclosed at the time the information is collected or to which you consent.

Cookies and Similar Technologies

MyVendorCenter.com may use cookies, pixels, tags, log files, web beacons, and similar technologies to recognize browsers or devices, maintain sessions, remember preferences, support security, provide customized features, analyze site usage, improve performance, and administer the Service.

Cookies are small data files that a website stores on a browser or device to remember information about a visit or session. Pixels, tags, and similar technologies may be used to understand how Users interact with pages, emails, messages, and platform features.

Most browsers allow Users to adjust settings to limit, prevent, or disable cookies. However, blocking or disabling cookies may prevent Users from taking advantage of some features of the MyVendorCenter.com website and Service.

Once you provide personal or identifying information through the Service, you are not anonymous to MyVendorCenter.com. When you use features that are intended to share information with other Users, such as requests, proposals, invitations, compliance features, messages, or account-related communications, you may no longer be anonymous to the Users with whom you interact.

Email Communications and Choices

MyVendorCenter.com may send emails to Users and may receive confirmations or engagement data showing whether recipients have received, opened, clicked, or interacted with such emails.

Users may opt out of promotional emails by using the unsubscribe link included in a promotional email or by contacting [email protected]. Opting out of promotional emails will not prevent MyVendorCenter.com from sending transactional, account-related, service-related, billing, security, legal, or administrative communications necessary to provide or administer the Service.

If you do not want to receive emails from MyVendorCenter.com, you should not use features that require email communication, as much of the functionality and convenience of the Service may depend on email communication.

SMS/Text Messaging Privacy

If you provide a mobile telephone number and opt in to receive SMS or text messages from MyVendorCenter.com, we may use your mobile number to send transactional, account-related, service-related, security, support, informational, or marketing text messages, depending on your consent, account settings, and use of the Service.

Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying “STOP,” and you may request help by replying “HELP.” Opting out of marketing text messages will not necessarily prevent MyVendorCenter.com from sending non-marketing messages that are necessary to provide the Service, respond to your request, maintain account security, or complete transactions you initiated, where permitted by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties, except as necessary to provide, support, or administer the messaging service, comply with law, prevent fraud or abuse, or protect the rights, safety, or security of MyVendorCenter.com, Users, or others.

Sharing of Information

The Service is designed to allow Users to share information with other Users for platform-related purposes. Depending on the features used, information may be shared between Users, including Personal Account users, Business Account users, Enterprise Account users, property managers, community association representatives, service providers, vendors, invited users, and other authorized users.

For example, information may be shared to allow Users to submit or respond to requests, exchange proposals, communicate through the Service, evaluate service needs, review compliance documents, verify eligibility, invite other Users, or use other features made available through the Service.

MyVendorCenter.com does not provide User information to independent advertisers, unaffiliated web marketing companies, or unrelated third parties for their independent marketing purposes. MyVendorCenter.com does not sell User information.

MyVendorCenter.com may share information with third-party service providers and operational vendors that help operate, host, secure, support, analyze, improve, and administer the Service. These providers may include, without limitation, hosting providers, email providers, SMS/text messaging providers, payment processors, analytics providers, customer support tools, document processing providers, verification providers, compliance-related service providers, security vendors, database providers, and other operational vendors. These providers may access information only as reasonably necessary to provide services to MyVendorCenter.com or as otherwise permitted by law.

MyVendorCenter.com may also share information with business affiliates, related companies, contractors, consultants, and professional advisors where reasonably necessary for business operations, support, administration, legal compliance, accounting, security, or other legitimate business purposes.

Notwithstanding the foregoing, mobile telephone numbers, SMS opt-in data, and text messaging consent records will not be shared with third parties, affiliates, business partners, or other Users for their marketing or promotional purposes.

MyVendorCenter.com may also release information to comply with a subpoena, court order, law enforcement request, regulatory request, legal process, or applicable law; to enforce the Terms of Service and User Agreement; to investigate or prevent fraud, abuse, security incidents, or unlawful activity; and to protect the rights, property, safety, and security of MyVendorCenter.com, Users, and others.

Except as set forth in this Privacy Policy, MyVendorCenter.com will obtain consent before sharing information with third parties where consent is required by applicable law.

User Sharing and Platform Functionality

MyVendorCenter.com enables Users to share information in order to use the Service. A primary function of the Service is to provide a platform for communications, requests, responses, proposals, document exchange, compliance-related review, and other information-sharing between Users.

Users are responsible for the information they choose to submit, upload, disclose, or share through the Service. MyVendorCenter.com does not and cannot guarantee the privacy of information that a User intentionally submits to, shares with, or makes available to other Users through the Service.

Users who receive information through the Service may only use that information for legitimate purposes related to the Service, the applicable request, proposal, communication, compliance process, business relationship, or transaction. Users may not misuse, resell, disclose, or distribute other Users’ information except as permitted by the Terms of Service, this Privacy Policy, the applicable feature, the relevant User relationship, or applicable law.

MyVendorCenter.com cannot control the independent actions, privacy practices, or information-handling practices of other Users after information has been shared with them through the Service.

Service Providers and Platform Vendors

MyVendorCenter.com may use third-party service providers to help operate, host, secure, support, analyze, improve, and administer the Service. These providers may include, without limitation, hosting providers, cloud storage providers, email providers, SMS/text messaging providers, payment processors, analytics providers, customer support tools, document processing providers, verification providers, compliance-related service providers, security vendors, database providers, and other operational vendors.

These service providers may access information only as reasonably necessary to provide services to MyVendorCenter.com or as otherwise permitted by law. MyVendorCenter.com is not responsible for the independent acts, omissions, policies, delays, errors, or practices of third-party providers except to the extent required by applicable law.

Links to Third-Party Websites

The Service may contain content, services, advertisements, links, integrations, or other materials that link to or are operated by third parties. MyVendorCenter.com does not control those third-party websites, services, or providers, and this Privacy Policy does not apply to them.

Users should review the privacy policies, terms, and practices of third-party websites and service providers before providing information to them or using their services.

Data Security

MyVendorCenter.com uses reasonable administrative, technical, and physical safeguards designed to protect information handled through the Service. These measures may include secure technology, encryption, access controls, monitoring, and other protections.

Despite these protections, no website, platform, database, system, email communication, text message, internet transmission, or method of electronic storage can be guaranteed to be fully secure. MyVendorCenter.com does not represent, warrant, or guarantee that data, communications, or personal information will remain private or secure under all circumstances.

If you believe your account, password, email, mobile number, communications, or any system related to MyVendorCenter.com has been compromised, please notify us immediately at [email protected].

Data Retention

MyVendorCenter.com may retain account information, communications, compliance documents, requests, proposals, transaction records, consent records, billing-related records, system logs, and other information for as long as reasonably necessary to provide the Service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and support platform security.

Certain information may remain in backups, archives, audit logs, legal records, billing records, compliance records, or records shared with other Users as part of the normal operation of the Service.

Accessing and Updating Account Information

Users may update certain account information through their account settings or by contacting MyVendorCenter.com at [email protected]. Some information may not be editable if it is needed for compliance, billing, audit, security, legal, verification, or records-retention purposes.

Access, Correction, and Privacy Requests

Users may contact MyVendorCenter.com to request access to, correction of, or deletion of certain personal information associated with their account, subject to applicable law, account status, legal obligations, security requirements, records retention needs, billing records, compliance records, and information already shared with other Users through the Service.

Privacy-related requests may be sent to [email protected].

Your Obligations

You are responsible for protecting against unauthorized access to your computer, mobile device, account, email, mobile number, password, and other methods of access to MyVendorCenter.com resources and tools. You are responsible for maintaining the confidentiality of passwords, account information, and other personal information.

If you share account credentials or access with others, you may be held responsible for actions taken by those who gain control over or access to your account.

You should carefully evaluate the privacy practices of other Users, vendors, service providers, websites, advertisers, and third parties with whom you choose to do business or share information. MyVendorCenter.com does not control the actions, privacy practices, or policies of third parties or other Users.

Third-party websites, advertisers, analytics providers, or other third parties may use cookies, beacons, tags, pixels, or similar technologies to collect information about your activity when you interact with their websites, services, content, or communications. MyVendorCenter.com does not control those third-party practices. You should review the privacy policies and settings of such third parties.

Children

The Service is not intended for use by anyone under the age of 18. The Service is not available to any person who cannot enter into a legally binding contract under applicable law. MyVendorCenter.com does not knowingly collect personal information of anyone under 18. If you believe that anyone under 18 has provided personal information to MyVendorCenter.com, please contact us at [email protected].

Notice to Users Outside the United States

The Service is operated in the United States. If you access the Service from outside the United States, you understand that information you provide or that is collected through the Service may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your location.

Legal Compliance and Protection

MyVendorCenter.com may disclose information when it believes disclosure is reasonably necessary or appropriate to comply with applicable law, legal process, subpoenas, court orders, law enforcement requests, regulatory requests, or governmental requests.

MyVendorCenter.com may also disclose information to enforce the Terms of Service and User Agreement; investigate suspected violations; prevent fraud, abuse, spam, unauthorized access, or security incidents; protect the rights, property, safety, and security of MyVendorCenter.com, Users, and others; or respond to claims that any content or activity violates the rights of third parties.

Business Transfers

If MyVendorCenter.com is involved in a merger, acquisition, reorganization, sale of assets, financing, due diligence process, bankruptcy, or similar business transaction, User information may be transferred or disclosed as part of that transaction, subject to applicable law and reasonable confidentiality protections where appropriate.

Changes to this Privacy Policy

MyVendorCenter.com reserves the right to amend this Privacy Policy at any time. Unless otherwise stated, amendments to this Privacy Policy will take effect after they are posted on the MyVendorCenter.com website. MyVendorCenter.com may provide notice of material changes through the website, account dashboard, email, or other reasonable method, but Users remain responsible for periodically reviewing this Privacy Policy.

Your continued use of the Service after changes to this Privacy Policy are posted or become effective constitutes your acceptance of the updated Privacy Policy.

Contact Information

HOA Assistant, LLC
dba MyVendorCenter.com
1127 Royal Palm Beach Blvd. #456
Royal Palm Beach, FL 33411-1693

Phone: 1-800-985-9243
Email: [email protected]
Website: https://myvendorcenter.com
Privacy Policy/Terms Page: https://myvendorcenter.com/tos

Effective Date

This Privacy Policy is effective upon acceptance for new Users and upon posting for existing Users, unless otherwise stated.

Last Updated: June 1, 2026